Quality Care Pharmacy Program

The Pharmacy Guild of Australia’s Quality Care Pharmacy Program (QCPP) is a quality assurance program for community pharmacy, and provides support and guidance on professional health services and pharmacy business operations. By increasing the number of accredited pharmacies in Australia, QCPP aims to ensure that community pharmacies provide quality professional services and customer care. Operating now for 15 years, QCPP was developed by the Pharmacy Guild of Australia in 1997 in consultation with the Pharmaceutical Society of Australia and other industry stakeholders. In 1998, the first accreditation was awarded to a pharmacy in Maryland, a suburb of Newcastle, in NSW. We now have over 90% of pharmacies accredited across Australia. As of 2011, QCPP was recognised as Australian Standard 85000:2011 - quality management system for pharmacies in Australia. The Guild is accredited by Standards Australia as a Standards Development Organisation, and QCPP is accredited by JAS-ANZ (Joint Accreditation System of Australia and New Zealand) as a conformity assessment body.


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